Privacy Policy

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Effective Date: 01/05/2024

Unity Oils Ltd ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and engage with our services.

We collect various types of personal information to provide you with our services, including:

• Personal Identification Information: Name, address, email address, and phone number.
• Payment Information: Bank account details for processing bank transfers, records of cash on delivery transactions.
• Order Details: Information related to your orders, including products purchased and delivery preferences.
• Communication Data: Records of your correspondence with us, including emails, phone calls, and messages.

We use the collected information for various purposes, including:

• Order Processing: To process and fulfill your orders, including invoicing, delivery, and handling payments.
• Customer Service: To respond to your inquiries, manage your account, and provide ongoing support.
• Marketing Communications: To send you updates, promotions, and other relevant communications if you have opted in to receive them.
• Improvement of Services: To analyze and improve our products, services, and website functionality.

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers, including:

• Payment Processors: For handling transactions via bank transfer.
• Delivery Partners: To ensure the accurate delivery of your orders.
• Legal Obligations: We may disclose your information if required by law or to protect our rights.

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use the following types of cookies:

• Essential Cookies: Necessary for the operation of our website.
• Analytical Cookies: To analyze website traffic and usage patterns.

You can manage your cookie preferences through your browser settings.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Secure encryption of sensitive data.
• Secure Servers: Data is stored on secure servers with restricted access.

You have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
• Objection: Object to the processing of your data for specific purposes, such as direct marketing.

To exercise these rights, please contact us at accounts@unityoils.co.uk or call 02038332783.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any linked sites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Unity Oils Ltd
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: accounts@unityoils.co.uk
Phone: 02038332783